FAQ

Who am I?

I believe in good, old fashioned customer service, you will always receive your financial advice from myself - Kevin, and be greeted by my assistant Tina who has been with me for many years. I am very proud to say that the majority of my clients are gained from referrals. With over 20 years experience in financial services, I set up my own company in November 2001.

Kevin’s Industry Qualifications – FPC1, FPC2, FPC3, CeMAP®

How do I get paid?

I can work on either a fee basis, commission only or combination of the two. This is agreed with you on an individual basis as everyone’s circumstances are unique.

Do I offer discounts?

Certainly, on larger lump sum investments I am able to pass the savings onto you and offer a variety of discounts, telephone for details on: -

Telephone: 01724 330088

Do you give advice on existing plans/investments?

Yes. Many of my clients have old plans which they have held for many years. These could be old company or personal pension policies, life assurances, endowments, savings plans, PEP’s (now known as ISA’s) etc. For various reasons, you may not have received any advice on these for a number of years, they could have been bought via the bank or building society, or at the door from the friendly society collectors such as United Friendly, Britannic, Pru, CIS etc.

Where will my money be invested?

As I am independent I can offer advice on the WHOLE OF THE MARKET. I have links to all of the countries leading insurance companies, banks, building societies, funds and fund managers including: -

Invesco Perpetual - Fidelity - Black Rock (formerly Merrill Lynch) – Jupiter

JP Morgan

How safe will my money be?

I can individually tailor a bespoke portfolio based around your personal attitude to risk and the length of time you wish to invest. You are also covered by the Financial Ombudsman Service (FOS) and Financial Services Compensation Scheme (FSCS).  Please do not hesitate to contact me for our full terms of business.

Who am I responsible to?

Cutler Financial Limited are authorised and regulated by the Financial Services Authority. Registration No - 198035.

I am also registered with the Information Commissioner under the Data Protection Act.

I hold Professional Indemnity Insurance and have an upto date Consumer Credit Licence numbered 513108.

Cutler Financial Limited is Registered in England and Wales under Company Registration Number 3092956

 

What is TCF?

Treating Customers Fairly (TCF) is integral to our business practices.

 

It is a core element in the way we behave and transact business, our commercial dealings always take full account of the principle of Treating Customers Fairly.

 

We aim to provide full information to our clients covering the benefits, risks and costs of any recommended product or service provided.

 

Our intention is to inform in a clear, fair and not misleading way so that our clients can understand what they can reasonably expect from service and from any policy or plan recommended.

 

We aim to honour all commitments we make to our clients, if any dissatisfaction should occur we will investigate the underlying cause and take appropriate action whenever necessary.

 

Our reputation is important to us, therefore, client satisfaction is vital and Treating Customers Fairly is implicit in all our dealings.

Independent Financial Advice